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Reflective practice

Team effectiveness
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Reflective practice creates dedicated time and space for people to think about the realities of their work together. It helps staff and teams learn from experience, support wellbeing, strengthen working relationships and better understand the organisational and systemic dynamics shaping their work.

Our approach

Reflective practice provides a structured space away from the immediate demands of work, where work experiences can be explored and thought about together. Our consultants create the conditions for open and purposeful reflection, with careful attention to boundaries, including time, confidentiality and the purpose of the sessions.

As experiences are shared, participants are encouraged to consider different perspectives, explore assumptions and make sense of the challenges, relationships and patterns that emerge in their work. Through reflective cycles of learning, facilitators help groups process the emotional experience of the work so that it can be thought about, rather than simply reacted to, avoided or carried individually. This can support better judgement, decision-making and team functioning in complex situations.

For leaders seeking individual support with role, authority and leadership challenges, please see our Leadership coaching service.

Who this is for?

Reflective practice is valuable for organisations where staff work with emotionally demanding situations, distress, risk and uncertainty. This includes services and teams supporting patients, service users, residents, students, clients or customers where the emotional impact of the work can affect wellbeing, workplace satisfaction, relationships, decision-making and effectiveness.

It is commonly used with:

Reflective practice can be delivered with established teams, newly formed teams or groups brought together around a shared area of work.

How it works?

We begin by understanding the context in which the work is taking place. This typically involves an initial conversation with the commissioning sponsor and engagement with participants to understand what they hope reflective practice will support and any questions or concerns about the process.

Reflective practice is then delivered through regular facilitated group sessions, providing a confidential space to explore experiences and challenges arising from the work.

Facilitators support participants to think together about their experiences, relationships and organisational context, encouraging reflection rather than immediate problem-solving. Sessions can be delivered in person or online and are tailored to the needs of the organisation.

Who you could work with?

Reflective practice is facilitated by experienced organisational consultants, many EMCC-accredited and all with Master’s or Doctoral level training in systems psychodynamic approaches. Our consultants bring experience from a wide range of leadership, clinical and organisational roles, creating reflective spaces that support learning, connection and understanding in complex working environments.

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Charlotte Williams, Director
EMCC Senior Practitioner and BACP Senior Accredited, Tavistock-trained in the systems-psychodynamic approach. Charlotte facilitates reflective spaces that help teams and leaders think about the organisational, relational and emotional dynamics shaping their work. Works bilingually in Welsh and English. Read Charlottes profile

David Sibley, Organisational Consultant

EMCC Senior Practitioner, accredited BACP counsellor and supervisor, and a graduate of the Tavistock Master’s programme. David facilitates reflective practice with frontline staff, managers and leadership groups, helping teams think about the impact of their work, sustain purpose through pressure and change, and develop a deeper understanding of role, identity, difference and organisational dynamics. Read David’s profile.

Black-and-white head-and-shoulders portrait of a David Sibley facing the camera. He has short dark hair and a beard and is wearing a dark jacket over a collared shirt. The image is closely cropped against a plain, light-coloured background with soft, even lighting.

Impact

Participants in reflective practice groups commonly report:

Sharing emotions of the work with colleagues in order to connect and support each other. Becoming more aware of each other’s strengths and vulnerabilities as a group

Reflective practice participant

Insights and case studies

Leadership and management online workshops

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  • AI and leadership
  • Navigating difficult conversations
  • A team coaching approach for leaders
  • Leading across systems in uncertainty
  • Neurodivergent leadership
  • Leading through the NHS shifts
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Make an enquiry

Whatever challenge, opportunity or development you’re facing, an enquiry call offers a chance to pause, reflect, and think it through together, without any obligation or pressure.

When you contact us, a member of our team will either address your enquiry directly (if you’re just looking for information) or let you know that a consultant will be in touch to arrange an initial online conversation.

If your enquiry is more urgent, please feel free to contact us on 020 8938 2475.

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