Kay’s focus is on noticing and revealing unconscious processes through her consulting interventions and bespoke educational programmes, ‘pressing pause’, as she puts it – live, in the moment and illuminating how particular dynamics are playing out in the room. She knows this can be confronting and uncomfortable for participants, but holds the space for the sake of learning.
Before being awarded a professional doctorate in organisational consultancy, Kay worked in the arts as a director, actor and writer for theatre and television. Her interest in what makes organisations work well (or not) began when she found herself catapulted into heading up a rapidly expanding London arts festival. She learned to reflect in action as a leader of a complex and fast-moving project.